LUYỆN NÓI CHO NGƯỜI MẤT GỐC CHỦ ĐỀ: MAKING A COMPLAINT

M: Hi, I need some help with this mobile phone that I bought at your shop. Whenever I make a call, I can hear the person on the other end, but that person can’t hear me. W: Hmm. It sounds like there might be something wrong with this microphone. Have you dropped the phone recently? M: No, I haven’t. In fact, I just bought it yesterday. W: sometimes there’s a manufacturing defect. Let me take a look at your phone to see if that’s the case. If it is, then we can give you a brand- new one at no cost.
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